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How to Stay Safe When Taking an Uber

  • Steers & Associates
  • Sep 24, 2024
  • Car Accidents

Safety is a priority for most people when taking a cab, which is why ride-hailing apps like Uber have put safety measures in place. You’re essentially getting in a stranger’s car, so it’s important to stay aware as well. During your next journey, remember these tips on how to stay safe when taking an Uber.

How to Stay Safe When Taking an Uber

Uber's commitment to safety involves a multifaceted approach, including tools specifically designed for your security, comprehensive background checks for drivers, and advanced features within the app to confirm a safer ride experience. Here are some steps to make sure you stay safe:

Injured in an Uber accident? Here’s your step by step on what to do next.

Before Your Uber Arrives

Taking a few proactive steps can significantly enhance your security, making sure that your Uber experience is as safe as possible.

Verify the License Plate and Car Model

Before stepping into the vehicle, it's vital to confirm that you're entering the correct Uber ride. When your Uber arrives, compare the license plate number and car model displayed in your Uber app with the vehicle that's picking you up. This simple act can prevent potential mix-ups and make sure that the ride you are about to take matches the one you booked.

Driver Confirmation and Pin Verification

To further guarantee your safety, it's advisable to have a brief exchange with the driver. Politely ask them to confirm your name to verify that they're the correct driver for you. Uber provides drivers with your first name, and their first name will be visible to you in the app, facilitating this verification process.

Additionally, you can use the PIN verification feature provided by Uber as an extra layer of security.

During Your Uber Ride

Man wearing a blue face mask while sitting on a rideshare vehicle

Ensuring your safety while riding in an Uber involves being mindful of your seating choice and being protective of your personal information.

Seat Belt and Seating Safety

When you're in the Uber, wear your seat belt, regardless of how short the journey may be. It's the simplest and most effective way to protect yourself in the event of an unexpected incident on the road.

Ideally, choose to be a back-seat rider if you're traveling alone, as this can provide additional safety benefits such as giving you and the driver some personal space and allowing you to exit the vehicle safely on the curbside.

Protecting Your Privacy

Your privacy is paramount during an Uber ride. When conversing with your driver, be cautious not to disclose sensitive personal information. Maintain control over your privacy by following safety tips for riders, such as sharing your trip status with trusted contacts through the app's built-in features.

Verify Your Personal Safety

When traveling by Uber, your personal safety is paramount. It involves trusting your instincts and knowing how to use the available safety features to your advantage.

Follow Your Intuition

Trusting your gut can be a lifesaver when it comes to personal transportation. Before entering the vehicle, verify that the car and driver match the details provided in your app by doing the following:

  • Check the license plate
  • Note the car make and model
  • Note the driver's appearance

If something doesn't feel right, do not get into the car.

Utilize Safety Features When Uncomfortable

Uber provides several safety features for riders who feel uncomfortable. Use the in-app features to share your trip with trusted contacts, ensuring that someone knows where you are and can keep track. If at any point during your ride you feel uneasy, access the safety toolkit in your Uber app.

Uber signage attached on a car

This toolkit includes a button to quickly call emergency services if you find yourself in immediate danger. Remember that being proactive about your safety is better than being reactive, so utilize these features whenever you feel the need. Taking these measures will not only contribute to your well-being, it will also foster a safer community for Uber users.

What to Do if You’re Involved in a Car Accident in an Uber

Immediate Actions

  1. Check for injuries: Assess your physical condition and that of any other passengers. If anyone is seriously injured, call emergency services immediately.
  2. Move to a safe location: If possible, move your vehicle to a safe location off the road to prevent further accidents.
  3. Exchange information: Gather the driver's contact information, license number, and insurance details. Also, note the license plate number of the other vehicle involved.
  4. Take photos: Document the accident scene by taking photos of the damage to both vehicles, any injuries, and road conditions.
  5. Contact Uber: Inform Uber about the accident as soon as possible. They can assist and ensure proper insurance coverage.

Post-Accident Steps

  1. Seek medical attention: Even if your injuries seem minor, it's essential to seek medical attention as soon as possible. Some injuries may not be immediately apparent.
  2. Report the accident: File a police report to document the incident. This will be crucial for any insurance claims or legal proceedings.
  3. Contact your insurance company: Notify your personal auto insurance company about the accident. They can provide guidance on filing a claim.
  4. Gather evidence: Collect any additional evidence, such as witness statements or surveillance footage, that could support your claim.
  5. Consult a lawyer: If you believe the accident was caused by negligence or if your injuries are severe, consider consulting a personal injury attorney. They can advise you on your legal rights and help you navigate the claims process.

Potential Legal Actions

  1. Insurance claim: If the accident was caused by negligence, you may be able to file a claim with the other driver's insurance company. Your own insurance company may also cover your Uber damages, depending on your policy.
  2. Personal injury lawsuit: If the insurance company doesn't offer a fair settlement or if your damages exceed the insurance coverage, you may need to file a personal injury lawsuit.
  3. Legal representation: It's advisable to have legal representation when dealing with insurance companies or pursuing a lawsuit. A personal injury attorney can help you understand your rights, negotiate a fair settlement, and represent you in court if necessary.
Gavel and block on a table while the outline of a lawyer is seen on the background

It's important to act promptly and gather as much evidence as possible after an Uber accident, if you want to sue. Consulting with a legal professional can provide valuable guidance and help you protect your rights.

Related Questions

Where Is the Best Place to Sit in an Uber for Safety?

If you're traveling alone, opt for the back seat. This spot allows you to exit on either side, making it easier to avoid traffic hazards. Sitting in the back also gives you a little extra space from your driver, which can provide additional personal security and peace of mind.

What Should You Do if You Don’t Feel Safe in an Uber?

If you feel uncomfortable during your Uber ride, you can discreetly contact a trained safety agent through the app by tapping the safety shield icon and selecting "Contact safety agent". Communication with the agent can happen either over the phone or silently via text. If the situation requires immediate attention, they can escalate to 911 on your behalf.

How Safe Are Ubers at Night?

Taking an Uber at night is largely safe, with the majority of trips occurring without incident. However, nighttime can introduce additional risks, and it's smart to take extra precautions. Make sure to request your ride from a secure location, and wait indoors until your Uber arrives to avoid standing alone outside. Check the driver's details carefully too.

Conclusion

While Uber has various safety protocols in place, riders should stay vigilant while using ride-hailing services. Remember, if an Uber accident occurs, contact an Uber accident attorney to understand your rights, navigate the complexities of liability and insurance claims, and make sure you receive fair compensation for any injuries or damages.

Allen Vaysberg

Allen Vaysberg practices personal injury law and works tirelessly to defeat the tactics of insurance companies and large corporations who try to deny justice and fair compensation to injured people.

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